frequently asked questions

A brake controller may be required for larger trailers or heavier loads. We will let you know the towing requirements for the trailer you reserve before pickup. We also have an upgrade option that gives you trailer brake control direct from your smartphone.

Most trailers require a specific hitch-ball size, typically 2 inches or 2-5/16 inches. Confirm the required ball size, hitch rating, wiring connection, and vehicle towing capacity before arriving for pickup.

Yes. We can help verify the hitch connection, safety chains, coupler, lights, and breakaway cable at pickup. The renter remains responsible for ensuring their vehicle and equipment are appropriate for towing.

The trailer rental includes the trailer itself. Hitch balls, receiver mounts, tie-down straps, ratchet straps, cargo nets, moving blankets, and other accessories may be available separately—ask when booking.

Every trailer has a maximum payload capacity. Do not exceed the trailer’s posted gross vehicle weight rating (GVWR), axle rating, tire rating, but more importantly, your tow vehicle’s rated capacity. Load weight includes cargo, equipment, attachments, and anything secured to the trailer.

Only if the trailer is specifically rated and configured for that type and weight of load. Provide the make, model, dimensions, and approximate weight of what you plan to haul so we can confirm compatibility before you reserve.

Yes, unless you have arranged to rent straps or other securement equipment from us. You are responsible for properly securing all cargo in accordance with Michigan law and safe towing practices.

We offer daily, weekend, weekly, and longer-term rentals based on availability. Pickup and return times are arranged when you reserve your trailer.

Late returns may be charged an additional rental day or late fee, especially if another customer is scheduled to use the trailer. Contact us as soon as possible if your plans change.

Stop using the trailer if it is unsafe, damaged, or experiencing a mechanical issue. Contact us immediately before attempting repairs, moving the trailer further, or arranging roadside service.